Are you not able to check your john lewis gift card balance?
Is john lewis gift card balance checker not working, or you are getting the error “Oh, no! Something went wrong. Please try again later.”
If that’s the case, you have landed on the right place, here we have provided a ways to solve the issues or at least make sure the problem isn’t from your end.
So, let’s get started.
Table of Contents
Why is John Lewis gift card balance checker not working
John Lewis gift card balance checker may not work due to several reasons such as your browser isn’t updated, cache issues, VPN is causing the problem, card may have expired, gift card balance checker website might be having technical issues, etc.
Whatever be the case, there are always a few ways to fix the issues on your own or at least make sure the issues isn’t from your end.
Below, we have provided the possible ways to make fix gift card balance checker website not working.
How to Fix John Lewis gift card balance checker not working
1. Clear browser cache
Cache is the temporary data that our device and browsers store to load the apps and website faster.
However, with time a lot of cache can be accumulated which can cause issues rather than providing benefits.
So, that the reason why it is always recommended to clear the cache.
That being said follow the steps below to clear the cache on your browser
For Chrome:
- On your computer, open Chrome.
- At the top right, click More.
- Click More tools. Clear browsing data.
- At the top, choose a time range. To delete everything, select All time.
- Next to “Cookies and other site data” and “Cached images and files,” check the boxes.
- Click Clear data.
2. Disable VPN
A VPN (Virtual private network) disguises your location and hides your identity. But the payment and finance app and service require your locations and want to confirm your identity for certain security reasons.
So, if you are using a VPN on your system or device, disable it and then try checking the john lewis gift card balance.
3. Make sure card isn’t expired
Moving on, another reasons the card gift checker might not be showing the balance of your card could that your gift card has been expired.
Generally, the John Lewis gift cards are valid for only 24 months. So, make sure the gift card isn’t expired before checking its balance.
4. Update browser
If your browser isn’t updated to the latest version, there might be certain bugs and issues affecting the loading of gift card balance checker website.
Follow the steps below to update your browser:
Update Chrome:
- On your computer, open Chrome.
- At the top right, click More.
- Click Help. About Google Chrome.
- Click Update Google Chrome. Important: If you can’t find this button, you’re on the latest version.
- Click Relaunch.
Update Safari
- From the Apple menu in the corner of your screen, choose System Preferences.
- In the System Preferences window, click Software Update. If your System Preferences doesn’t include Software Update, use the App Store to get updates instea
- Install any updates or upgrades shown.
5.Use incognito mode
Moving forward, sometimes, the problem might not be with the entire browser. It may be an issue in the main session of the Web browser or with the user data. So, this may also oppose the operation of the website.
However, these issues may not be on your end, and troubleshooting will require a whole lot of effort. Therefore, we suggest using the John Lewis gift card balance checker website via incognito mode to make your task easier.
6. Use alternative ways to check gift card balance:
If the John Lewis gift card balance checker website is not working, you may try other ways to check the balance of your card.
To check the balance of a gift you can simply call the number printed on the back of the card.
7. Contact support:
If you have tried all the ways listed above and still can’t check the balance of your lewis gift card, then the last option that remains is to contact the customer support of John Lewis and explains the issues you are facing.
You can contact John lewis customer support by calling on 0330 123 0350.
Conclusion
So, that’s all for now folks. After having a glimpse at this post, i hope you were able to figure the John Lewis gift card balance checker was not working and have probably fixed it.
For more like this, visit our gift card section or follow a few related posts below.
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