8 Ways to Fix: The Perfect Gift Visa not working

Is your Perfect Gift Visa card not working?

Are you having issues redeeming The Perfect Gift Visa card?

Well, there could be many reasons why you are encountering problems with your gift card.

Here, in this post, we will be discussing all the reasons along with the methods to fix the problem.

Why is The Perfect Gift Visa not working

The Perfect Gift Visa is not working because it is expired, your card balance cannot fund your purchase, or the merchant doesn’t accept Visa card or The Perfect Gift cards.

There could be many reasons why your gift card might not be working. And if you are having a hard time using your gift card, you might want to check our guide, where we have provided the methods to fix issues with the gift card.

In the next part of this guidepost, you will learn 8 methods to fix The Perfect Gift Visa ‘not working’ issue.

Fix: The Perfect Gift Visa not working

1. Check your card balance

The very common reason why The Perfect Gift Visa is not working is that your prepaid gift card doesn’t have the required balance to fund your purchase request.

As you may already know, The Perfect Gift Visa card has a limited amount that can be spent to purchase products.

And in case the card balance of your gift card is less than the price tag of the products you are buying, your card will be declined.

So, before you start selecting items to purchase, we suggest you check your card balance once and ensure if your purchase request can be funded or not.

To check the balance of your The Perfect Gift Visa card, you can call customer service toll-free at 1-855-279-3206. The support will provide you with other details like transaction history on demand. The balance of your card can be checked at the official website portal.

2. Split tender transaction

In the previous section, we discussed how you would see The Perfect Gift Visa ‘not working’ error if your card balance is less than the purchase amount.

Well, there is a solution if the card balance is insufficient. You can use other payment methods like cash, check, credit or debit card to pay the remaining balance of the transaction.

The only issue is you will have to ask the merchant to conduct a split tender transaction on your own. If you are not aware of the low card balance and try using your The Perfect Gift Visa card at the checkout, it will be declined.

So, be aware, check your card balance and request the store merchant to conduct a split tender transaction and pay using your credit/ debit card or with cash or check.

3. Activate the card

The Perfect Gift Visa card cannot be used as you buy it. The card needs to be activated before it can be used. And if you are trying to use it before even starting it, you will see Perfect Gift Visa ‘not working’ issue.

But, fret not; the activation procedure is quite simple. If you buy it from a retail store, you can ask the cashier to activate the card. Moreover, you will be required to sign at the backside of the card as well, or it will be considered activated.

The activation procedure also requires a one-time activation fee which depends on the amount of the prepaid card.

4. Check if Visa card is accepted

Visa is one of the popular card issuers and services providers, which is being used all over the world at most places. But, still, not all merchants would be supporting Visa-branded credit, debit, or gift cards.

Before you try to buy any products from a merchant, you will have to be sure if the merchant accepts Visa-powered cards. And if you try to pay with your Perfect Gift Visa card at a location where Visa is not accepted, your card will be declined for sure.

If you can spot the ‘Visa’ logo on the checkout page, you are good to go. The Perfect Gift Visa card will be accepted as a payment method. But, that’s, too, not always the case. Check the next part for more details.

5. Check if The Perfect Gift card is accepted

Even if the merchant supports Visa-branded cards, it is possible that your Perfect Gift Visa might not work at the checkout. Most credit or debit cards will be accepted, and gift cards have different stories.

According to the official ThePerfectGift blog, their Visa-powered gift cards are accepted by supporting retailers at over 11,000 locations across Canada.

6. Submit correct card details

The Perfect Gift Visa card is easy to use. To redeem a card, you will have to swipe it at the checkout like any other payment card.

But, at an online store, you will be asked to enter card details manually. And if by any chance you enter the wrong card number and other details like the name associated with the gift card, your Perfect Gift Visa will be declined.

Always check the entered details before you proceed with the final submission of the details.

7. Replace expired card

Every Perfect Gift Visa card comes with an expiry date printed on the front side of the card. And if you are unable to use the card before it expires, you won’t be able to redeem the card anymore.

But you do not have to worry about the expiration at all; you won’t lose your hard-earned money. You can contact customer service and get a replacement for the card.

There is a catch too. After a year of the activation of the card, a monthly maintenance fee of $3.00 will be deducted from the card balance. This fee is charged by Visa and doesn’t depend on the prepaid amount. So, if you have a $50 Perfect Gift Visa card and it is expired, you will be charged $3 only, and your balance might reach $0 after two weeks.

We suggest you use your card before the expiry date. And if the card is expired, contact customer service at 1-855-279-3206 and ask them to reactivate your card.

8. Contact support team

If you have tried each and every method and the issue pertains, we will suggest you contact ThePerfectGift’s customer service.

The best way to contact the concerned team is to call the number provided on the back of the gift card. Contact the team and let them know the issues you are encountering. And we are pretty sure you will get the required assistance.

If you cannot contact the support team using the contact number given on the back of the card, you can try calling 1-855-279-3206.


That’s all for this post ladies and gentlemen.

We have mentioned all the possible methods to fix The Perfect Gift Visa ‘not working’ problem. If you need more assistance on the same, feel free to contact us.

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