(7 methods) Fix: Lyft gift card not working

Are you having problem in redeeming your Lyft gift card?

Is you Lyft gift card not working?

You have reached the right web page if you need assistance with your Lyft gift card.

Here, in this post, we will first discuss the possible reasons why Lyft card is not working for you. And in the next part of this post, we will see the methods to fix issues with Lyft gift card.

Why is Lyft gift card not working

Lyft gift card is not working because you are redeeming it in Canada, you are not entering correct details, your gift card balance is insufficient, or there could be issues in Lyft services.

For more details as well as the methods to fix the problem with your Lyft gift card, check out the next part of this post.

Fix: Lyft gift card not working

1. Redeeming gift card in Canada

Lyft is a US based company that offers ride-hailing, vehicles for hire, motorized scooters, a bicycle-sharing system, rental cars, and food delivery services in the United States and Canada.

Well, the users in Canada can enjoy all the Lyft the services, but cannot purchase and redeem the Lyft gift card. And if you are one of those who is trying to redeem the Lyft gift card in Canada or any different region, you will find yourself helpless.

If you offered the gift card to someone else and they cannot redeem it on their Lyft app, you must ask them if they are not trying to redeem the card in a different region.

If you live in Canada and bought a Lyft gift card, you must contact the issuer and let them know your problem. In most of the cases, user receive the amount spent for the card as a refund. So, make sure you definitely ask for the refund.

2. Enter correct details to redeem

If you own a digital Lyft gift card, things will be a little easier for you manage. Digital Lyft gift cards are sent through emails and to redeem the gift card, the code can be copied easily in the text form and pasted.

But, in some cases, when you cannot copy-paste the code to redeem it, you will have to type the code manually to finally redeem it. And while entering the gift card code, if you enter the wrong details, your gift card code will not be redeemed for obvious reasons.

Also make sure you are redeeming your gift card code at the right place. You just have to add the code to your Lyft Cash balance. Follow the quick guide provided below for more details.

  1. Open Lyft mobile app
  2. On the home page, select the menu icon. The icon can be found on the top left side of the same page.
  3. In the menu, find and select the gift card option.
  4. And finally, enter the gift card code carefully as well the PIN.

3. Check gift card balance

Lyft gift card is a non-loadable card which can be used multiple time. If you are encountering Lyft gift card ‘not working’ issues, it could simply mean that your gift balance is not sufficient to make a transaction for the service you chose.

So, always check your Lyft gift card balance before you try to use it for a transaction. Below, we are going to provide a quick guide on how you can check your Lyft gift card balance easily and avoid any inconvenience.

  1. Open the Lyft mobile app
  2. Now go the app menu. The icon for menu is at the top left corner.
  3. You will see different options. Here, select the ‘Payment’ tab.
  4. And that’s it. The gift card balance will be shown at the top of the page.

There are other ways to follow if your gift card balance is not sufficient. In the next two methods, we are going to discuss the same.

    4. Combine gift card with promo codes

    If you do not have enough gift card balance left to finance your purchase for the services or products at Lyft, there is a solution for that.

    You can combine your gift card with the promo codes. Companies provides several promo codes to attract their users. It is possible you will find a few bucks off your final payment. The best thing is, you can combine the promo codes with gift card.

    Simply, enter the gift card code and at the checkout page find the option to add promo code. And if you are lucky, you will be able to make your final payment with just your gift card balance and a boost from the promo code.

    Can’t find any promo code? There is one more option.

    5. Add default payment method

    If your Lyft gift card balance is low, you can always add promo codes in combination with the gift card to get better discount for the services and the products. But, what if you do not have additional promo codes?

    Well, unlike most the gift card like Target gift card, The Perfect gift card and more, Lyft gift cards cannot be added as a combined entity. That means, you cannot add more than gift card for a single transaction.

    But, to help user add complete the payment with the balance card, even if the card doesn’t have the appropriate balance, Lyft allows users to add a default payment method. And for a transaction if Lyft gift card’s balance is found insufficient, the rest of the amount will be deducted from the payment method.

    It is always a good idea to add a default payment method even if your gift card balance seems sufficient to complete the transaction. To make payments to the Cancellation fees, Damage feed, and tips to the drivers, the gift card balance cannot be used.

    Lyft has partnered with popular issuers like American Express, Visa, Mastercard, Discover and more. You can add either your debit or credit card.

    Other payment options like Paypal, Venmo, Apple Pay, Google Pay, etc. are available as well.

    6. Check Lyft app service status

    Well, the methods discussed above must have worked. But, if you haven’t got success with any of the methods, we would suggest you check the service status of the Lyft servers once.

    There is no official webpage where you can check the service status. But, trackers websites like Downdetector.com and Isitdownrightnow,com will help you in understanding the current state of the Lyft services.

    7. Contact Lyft Support

    If the Lyft gift card ‘not working’ persists, we would recommend you contact the Lyft Support for any further assistance.

    If you have the physical gift card, you will find the ways to contact like phone number and more at the back side of the card.

    If you received the gift card on your email inbox, look out for the Lyft Support’s contact towards the end of the email text.

    You can also contact official Lyft Support’s Twitter handle. Here’s the link.


    And that’s pretty much all about the post now.

    The methods discussed here are easy to implement but if you still need any assistance, you can contact us. We would be more than happy to help you out.