Why won’t Venmo let me send money from my balance

Are you having trouble sending money from your Venmo balance?

Do you want to know why Venmo won’t accept your balance as a payment method?

If yes then you have landed at the right place. If you have a Venmo balance and are having trouble sending money, this article will tell you why and how to solve the problem.

Why won’t Venmo let me send money from my balance?

Short Answer: Venmo won’t let you send money from your balance if your identity has not been authenticated, you are making a large number of transactions, there are technical glitches, there is inadequate money in your balance, the cache is not removed, your Venmo account has been frozen, or Venmo balance has not been chosen as the preferred payment method.Venmo

1. Identity has not been confirmed.

You can’t use your Venmo balance to pay for anything until you’ve gone through the verification process.

This is by far the most typical explanation for why your Venmo balance won’t let you pay someone else. A large number of Venmo customers who initially had problems accessing their balance reported being able to do so after they verified their identity on the platform.

Just try it out; there’s nothing to lose. This might be the solution you’ve been looking for. If you want to use Venmo, you’ll need to verify your identity first.

Follow these steps to confirm your identity on Venmo:

  • Step 1: Pull up the Venmo app and sign in.

  • Step 2: Just click the person symbol to access the “You” menu.

  • Step 3: Select the gear icon ( ) located in the upper right.

  • Step 4: You should now choose “Identity Verification.”

  • Step 5: To finish the procedure, just follow the on-screen directions.

2. A high number of transactions

A red flag may be raised on your Venmo account if your company has an extremely high amount of transactions. A hacker may have gained access to your account if you see unusually high levels of activity suddenly.

Venmo may delay allowing you to transfer funds from your balance until you have spoken with customer service and verified the transaction as valid. Also, contact Venmo immediately if you see any suspicious or unusual behavior on your account, including any suspicious or unusual transactions.

3. Technical difficulties

The Venmo app might be experiencing technical difficulties due to several factors, including a slow internet connection, a bug, or an offline server. When you try to transfer money from your Venmo balance, you can encounter certain difficulties. A stable internet connection is essential for avoiding this problem.

Like other software bugs, this one can be fixed by downloading the latest version of the app or getting in touch with Venmo support ASAP. Every so often, Venmo receives a new update that addresses any vulnerabilities or defects that were introduced in the prior edition.

The inability to use your Venmo balance may stem from not being on the most recent version of the app. You can see whether there’s an updated version of the Venmo app by searching for it in the Google Play Store or the App Store on your mobile device.

Before you contact support in case the server is down for maintenance or heavy use, you may have to wait a while. However, there are a plethora of cost-free resources available online that may report on the status of Venmo’s servers. If the outage monitors don’t detect any problems with Venmo’s servers, the fault is likely on your end.

4. Inadequate funds

Venmo won’t allow you to transfer money from your balance if there isn’t enough there to cover the payment. Checking your balance on Venmo is as simple as logging into your account and visiting the dashboard.

Always ensure that there is sufficient money in your Venmo balance to complete the purchase or transaction you are making before attempting to resolve any balance-related payment concerns.

5. The chosen payment method is not Venmo balance.

The fact that you have funds in your Venmo account but are unable to utilize them may be because you have not designated your ‘Venmo balance’ as your preferred payment method when making the transactions.

To avoid having your bank account or associated debit card used to pay for the recipient’s receiving of funds, you must choose “Venmo balance” as the payment option when transferring money.

6. Cache might be the source of the problem.

Our smartphones and browsers save temporary data in a feature called “cache” so that programs may load and execute more swiftly. However, over time, a substantial amount of cache data may collect, and rather than offering advantages, it might create problems. This is why it is usually recommended to clean the cache.

Accordingly, if you want to delete everything from your Venmo app’s cache, do as follows:

  • Step 1: Go to your device’s Settings.

  • Step 2: Swipe downwards and choose ‘Apps’ or ‘Applications.’

  • Step 3: Look up ‘Venmo.’

  • Step 4: Select ‘Data and storage’.

  • Step 5: Click on the “Clear cache” option.

7. Account has been frozen

For security reasons, Venmo will not release your available balance for transfer if your account has been temporarily or permanently frozen. If this occurs, you should contact Venmo’s support team as soon as possible to learn why your account was suspended.

If a transaction cannot be processed, the account has likely been the victim of fraud. This indicates that someone may have successfully compromised your account and used it to steal your personal information.

How to send money from Venmo balance

If you have money on Venmo, here’s how to use it:

  • Step 1: Identify yourself on Venmo.

  • Step 2: Launch the Venmo app.

  • Step 3: Click on the ‘Pay or Request’ option.

  • Step 4: Click on Add Recipient

  • Step 5: Input the sum

  • Step 6: Update your payment method


1. Why does Venmo keep declining my payment?

Insufficient cash, incorrect bank account linkage, network difficulties, account blockages, unusual transaction volume, and suspicion of fraudulent activity are frequent causes for refused payments. It is recommended that you contact Venmo’s customer service to get guidance on how to resolve any of these difficulties.


One must first identify the root cause of the problem before seeking a solution.

We’re hoping that the aforementioned causes will help you zero in on the root of the problem and fix it.