Why I am getting Venmo ‘Something went wrong getting your bank accounts’

Do you receive an error notice in Venmo stating ‘Something went wrong getting your bank accounts’?

If you find yourself puzzling about the aforementioned questions, you have come to the right page. In this comprehensive tutorial, we will explain why you may have seen the “Something went wrong getting your bank accounts” message in Venmo and provide solutions to get you back up and running as soon as possible.

Why does Venmo say ‘Venmo Something went wrong getting your bank accounts’?

Short Answer: Venmo claims, ‘Venmo Something went wrong getting your bank accounts’ if the server is down, there are insufficient funds in your account, the cache has not been emptied, the app is outdated, your debit card information hasn’t been updated, the internet connection is poor, VPN is activated, or you have exceeded the daily limit.

Why won't Venmo let me send money from my balance?

Usually, errors like this signal that you are attempting to do something in the Venmo app that isn’t feasible or isn’t authorized.

Now that the reasons have been discovered, let’s move on to the troubleshooting procedures to address this problem.

How to Fix ‘Venmo Something went wrong getting your bank accounts’

Method 1: Ensure that the servers are operational

Have you verified if the server at your bank is operational? There’s a good chance that your bank’s server is undergoing routine maintenance. As a result, you should check this out first.

You will, however, be required to refrain from making any more attempts until the planned maintenance has been completed, which might take anything from a few hours to a full day.

Method 2: Examine your internet connection

The first thing you need to do is check to see whether your internet connection is steady and operating properly. There are times when the issue is in the network itself. Changes in internet connectivity might cause temporary delays in the transaction process.

Rather than immediately calling your internet service provider if you have an outage, consider rebooting your router or using your mobile data to see if it resolves the issue. Internet speed tests may also be found by searching on Google.

Method 3: Turn off your VPN

Virtual private networks (VPNs) sometimes cause issues with the Venmo app; turning off your VPN and restarting the app should fix the problem.

It’s possible that using a VPN will prevent you from using Venmo since it conceals your whereabouts and obscures your identity, and Venmo relies on knowing who they’re dealing with to process payments. So, turn off your VPN and try again.

Method 4: Erase the cache and reinstall the application

Deleting the app’s cache and reinstalling the application in its fresh version are the bare minimums of troubleshooting. A simple reboot of your device may not be enough to clear all of the cache files it has saved. The only way to get rid of such files is to manually delete them using the instructions provided.

Remember that deleting the app’s cache will need reentering your account information. Don’t forget to have your bank details ready in advance. Learn how to clear your cache below:

  • Step 1: To begin, open Venmo and go to the menu bar.
  • Step 2: Then, choose Clear Data, then Clear Cache, and finally Ok.

That’s it. The time required to clear the cache will range from 5 seconds to 10 seconds now.

The only thing left to do is delete Venmo and get its most recent version from the proper app store.

Method 5: Make changes to your debit card details

It’s possible that you just activated a second debit card for use with your account. In such a situation, you should modify your Venmo account information. Please remember to change the expiration date in Venmo. Irrelevant of whether or not the debit card numbers match, this must be done.

If your debit card information has changed, update it and then restart the app before purchasing anything.

Method 6: Download the latest version of the Venmo app

Having an outdated version of the Venmo app is another possible cause of the “Something went wrong” warning. If you keep your device up-to-date, Venmo will always be using the most recent version and benefit from the most recent bug fixes.

As such, if you want to update Venmo on your mobile device, please refer to the instructions provided below:

  • Step 1: Launch the App Store or Google Play

Launch the App Store or Google Play on your iOS or Android smartphone, accordingly.

  • Step 2: Search for and find Venmo from there.
  • Step 3: Please go to Venmo’s website thereafter.

Following that, the Update button will be accessible to see if there are any updates available.

  • Step 4: If an update button appears, tap it.

It’s recommended to restart your smartphone and launch Venmo after the update has finished installing.

Method 7: Use Venmo on a different device

If something went wrong message keeps popping up when you try to use Venmo, there may be a bug or glitch with your device that is preventing Venmo from functioning properly. Download the Venmo App on any other phones you may have by going to the App Store or Google Play Store, according to whether they are Android or iOS devices.

After the Venmo app has been downloaded, you should sign in using the credentials and determine whether or not the problem still exists.

Method 8: Get in touch with Venmo Support

Describe the situation in detail to Venmo’s support staff by contacting the company’s management. Then, after assessing the situation, they will provide recommendations on how to proceed with fixing the problem.

Contacting Venmo Support is as simple as calling their toll-free number (855) 812-4430 or starting a conversation with them in the app.


1. Why can’t I use my debit card on Venmo?

Due to insufficient cash or fraud protection measures, card issuers or Venmo may refuse transactions. Additionally, to connect your account to some payment cards, you may be required to provide a zip code.


And this is everything we’re able to provide as a solution to the “Venmo something went wrong getting your bank accounts” problem. Each of the aforementioned solutions was chosen because of its high likelihood of successfully resolving the problem at hand.