Is your PNC online banking not working ?
If you are facing trouble accessing your PNC online banking on chrome, you have landed on the right page.
This post explains why PNC online banking might not work and what you can do to fix it.
So, let’s get started.
Why is PNC Online Banking Not Working
PNC online banking may not work because of several reasons such as server issues, internet or VPN problem, incorrect details, outdated browser, build up cache, etc.
Below, we have tried to provide all the solutions to fix the problem if it lies from your end.
1. Make sure internet is working fine
The first reason you are not able to use PNC online banking could be because of your internet issues.
If your internet is not working fine or isn’t stable, you won’t be able to use the online banking.
Make sure you are able to access other website.
We would suggest turning off your Wi-Fi router and turning it on after a 3-5 minutes. This will refresh your internet, and may fix any temporary bug or issue.
Also, we would recommend switching the internet connection from Wi-Fi to mobile data or vice versa.
2. Disable VPN
Another reason you can’t access PNC online banking could be that you are using a VPN, which is causing the issue.
A VPN (Virtual Private Network) disguises your location and hides your identity.
However, payment and banking apps do not work when they detect you are using a VPN.
So, disable your VPN and then try opening PNC online banking site, it should work now.
3. Check PNC server status
Next, if the server of PNC are facing any issues or technical difficulties, it could be a reason PNC online banking may not work for you.
So, you should check the server status to know whether the issue lies on the client side on your end.
To check the server status you PNC, you can head over to the downdetector page for PNC.
If there are significant reports and user comments, it means servers of PNC are having issues.
In this case, you would like to wait till the servers gets restored to access your online banking.
You can also check the server status on other similar sites such isitdownrightnow.com, etc
4. Ensure you are using right website
Hackers use the phishing website (site with similar URL) to manipulate the users.
So, make sure you are entering your username and password on the right website.
If you are entering the correct login details but can’t log in, you might be falling into a phishing scam.
So, double-check the address bar to make sure the website you have opened is legit.
Also, make sure the URL should have the secure lock icon (HTTPS symbol)
5. Check your login details
Make sure you are using the right login credentials to access your online banking.
People usually get confused or use the details of other bank accounts while accessing the online banking, if they have multiple bank accounts.
So, make sure you use the correct username and enter the right password while considering all the capital letters and symbols of the password.
6. Clear cookies
The next step is to clear the cookies for the PNC website.
Note: Do not clear all the cookies, as it will log you out of every website.
Instead, search for PNC domain name and delete those specific cookies.
How to manage specific site cookies:
- Chrome: chrome://settings/siteData in the address bar.
- Firefox: about: preferences#privacy; scroll down to Cookies and Site Data, and click Manage Data.
7. Clear browser cache
Cache is the temporary data that our browsers and devices store to run apps, software and websites fast and smoothly.
However, the cache data can become large after sometime, and it can cause issues rather than providing benefits.
With that said, follow the steps to clear the cache for chrome:
- On your computer, open Chrome.
- At the top right, click More.
- Click More tools. Clear browsing data.
- At the top, choose a time range. To delete everything, select All time.
- Next to “Cookies and other site data” and “Cached images and files,” check the boxes.
- Click Clear data.
Note: Setting to clear the cache will be similar on other browsers.
8. Update the browser
Another reason why you may face issues while accessing the PNC website might be the browser itself.
If the browser isn’t updated to the latest version, there can be several underlying bugs or issues causing the problem to load several websites.
So, make sure that your browser it up to date.
To update the Chrome browser, head over to the setting and click on the about chrome, and check if there is any pending update or not.
9. Disable browser extensions
Browser extensions such as ad blockers or password managers might interfere with the bank’s login system.
So, disable the installed extensions on your browser and then try to log in to your PNC account.
To disable the browser extensions, input chrome://extensions/ into the address bar or access them via settings.
If you are able to log in now, it means any extension is causing the issues.
To find out which extension is causing the issue, you can enable them one at a time to see which is causing the issue.
10. Use another browser
Another thing can perform is to access the PNC website, or it’s online banking on another browser.
For example: Earlier if you were using the chrome, you may try the Firefox or vice versa.
11. Check Your Tracking Protection Settings
Another reason PNC website is not working for you could be that your browser or antivirus is running the tracking protection that is too strict.
So, try accessing the PNC website after disabling the antivirus or any other security software that you may be running on your system.
12. Try incognito mode
Using websites in incognito mode or private browsing means you are using them with a fresh slate.
In incognito mode, there is no saved data, browsing history, cache, or any other details that might affect the loading of a website.
So, try opening the PNC online banking website in incognito mode; it might open.
To open incognito use the following shortcuts:
- Chrome- Ctrl + Shift + N.
- Firefox- Ctrl + Shift + P.
13. Use PNC mobile app
If the online banking of PNC isn’t working, you can use the PNC mobile banking app to access your account.
PNC mobile banking offers almost all the necessary features that online banking offers.
To use the mobile banking app of PNC, simply download the app from the Play store or App store from your Android or iOS device, respectively.
14. Contact PNC support
Finally, if you have tried all the methods provided in the post and still the PNC online banking isn’t working, the last step that remains is to contact the PNC support.
So, that’s it folks. After going through this post, I hope you were able to figure out why PNC online banking was not working for you, and you have probably fixed it.
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