[Fixed] TD Bank gift card not working online (2022)

TD bank gift card not working?

If you are not able to use TD bank gift card online, you have been on the right page. Here, we have discussed all the possible reasons why it may not work and what you can do to fix it.

So, let’s get started.


Why won’t my TD bank gift card work online

There can be several reasons why TD bank gift card may not work online such it might not have sufficient balance, the card is not activated or registered for online use, or the address you provided for online purchase is different with the address registered on the file.

Below, we have discussed all the possible reasons why TD bank gift card may not work and what you can do to fix it or at least make sure the issues doesn’t lie from your end.

Card not activated/ registered

The first reasons why your TD gift card is not working online is that the card is not activated or registered. If the card isn’t registered it will get declined even if you have sufficient balance on the card.

As per TD gift card blog post:

TD Bank needs to have the gift card number as well as the name of the cardholder using the card on record. Unless you register your card in advance, there will be no way an internet, mail, smart phone or telephone order merchant can confirm your identity. Without such confirmation, the merchant might decline your purchase even if there are sufficient funds on the card. Also, if your card is lost or stolen and you would like to request a new card, we need your name and address in our records from the registration process in order to mail you a new card.

How to register your TD gift card :

Instructions for online registration:

  • If the sticker on your card says active, select “Register Your Card” and follow the instructions.
  • If the sticker on your card says your card needs to be activated, select “Activate My Card” and follow the instructions.

Insufficient balance

If you have already registered your TD gift card not it is still not working the reason could be that the card doesn’t have the sufficient balance to cover the transaction.

So, make sure the card have sufficient balance before making a purchase.

How to check available balance on TD gift card:

TD gift card balance can be checked either through the TD Bank gift card website or by calling the customer service number.


Wrong address

Another reason your TD gift card is not working online could be that wrong address or address mismatch.

If you have been asked for the address or ZIP code by an online merchant while using the gift card, and you have provided an address different from the address registered with the card provider (TD bank), the card will get declined.

As per TD bank:

For online use of TD bank gift card, the name and billing address for the purchase must match the name and address for which the card was registered


Gift card is expired

Moving on, another reason the TD gift card may not work could that the card is expired.

The TD bank gift card has a ‘Good Thru’ date embossed on the front of it. If a balance remains on your card after that date, please visit any TD Bank, and re-issue a new gift card.


How to use TD bank gift card online

TD bank gift card can be used online just like a normal debit card. You just have to enter the card number, cardholder name, billing address, and other card details at the time of the checkout to the merchant website.

Well, before using the TD bank gift card online please make sure that the card is activated or registered and the name and billing address for the purchase must match the name and address for which the card was registered.

Also, make sure that the vendor you’re buying from accepts Visa cards.


Conclusion

So, that’s for today, guys. I hope after reading this guide, you were able to figure your TD gift card was not working online.

If your TD gift bank gift card is still not working or getting declined, you should contact TD customer service or visit a branch nearby.

To read more, have a glimpse at our gift card section or follow a few related posts below.


Further Reading:

(10 Reasons) TD Visa Debit card Not Working Online

What is the Billing Address for a Visa Gift card

(2022) How to use American Express Gift card online [With Steps]

How to use multiple Visa Gift Cards on Amazon