If you are wondering how to use American Express Gift card online, you have landed on the right place.
Here, we have explained all you need to know how to use AMEX gift card online.
So, let’s get started.
Short answer: American Express gift card can be used online just like a credit card or debit card. You will need to enter the card details Amex gift card number, expiration date, and CSV number at checkout. For billing information, use your personal address, including zip code.
Well, you might not be able to use the AMEX gift card everywhere online. Below, we have discussed everything you need to know in detail and with steps.
How to use American Express Gift card online
To use the American Express gift card online you will need to activate it first and might also have to register the billing information (your address). Once the card is activated, you can use it anywhere AMEX gift cards are accepted. To use the gift card, just enter the card details similar to a debit card or credit card such as card number, CSV number, expiry date, etc. at the checkout.
Your AMEX gift card will look something like the card below:
The card number of the AMEX gift card is a 15-digit number printed on the front of the card.
Above, in the image on the left in white box is the CID number or Card Identification Code. It is not the CVV (Card Verification Value) number.
The CVV number is printed on the back side of the card.
On the left, on the front of the card there is the expiry date of the card.
Still confused? Follow the step-by-step guide by below
Step 1: Activate the AMEX gift card
To activate or register your AMEX gift card for online purchases, you will have to call their customer service line at 1-877-297-4438.
You will be asked to enter the 15-digit card number and security code.
Then you will need to talk with a customer service agent to provide your address for registration.
Step 2: Check balance
Once the American Express gift card is activated, you would like to check it balance so that you can purchase items accordingly.
You can check your balance on the AMEX Gift Card at any time by going to AmexGiftCard.com/Balance.
Here enter the card number and the security code, located on the front side of the card.
You can also call Amex Customer Service at the number present on the back of the card (which should be 1-888-846-4308).
Step 3: Add the card AMEX gift card to the merchant website
Once the AMEX gift card is activated and have sufficient balance you can use it on almost anywhere American Express card are accepted.
To use it, you have to add the card to your merchant account by going to the payments setting and clicking on ‘Add a new card’.
Here we will have to enter all the card details such as card number, CSV, expiry date, etc.
Step 4: Select AMEX gift card at checkout
Once you have added the gift card to your account on the merchant’s website, choose the product you want to buy and select the American Express you just added as a preferred payment method.
So, that’s all this is how you can use American Express gift card online.
Note: American Express gift card may not work on retailers or merchant’s as they do not accept AMEX card or do not accept prepaid card.
American Express Gift Card restrictions
AMEX gift card does not work for every type of purchase. There are some restrictions where you cannot use the card.
The American Express gift card cannot be used for:
- ATM withdrawals
- Recurring bill payments (utility bills or subscriptions)
- Reservations and deposits (hotel reservations or car rental reservations)
Apart from these things listed above AMEX gift card can be used almost anywhere American Express card are accepted. Well, some merchant may still do not accept AMEX cards.
Why can’t I use my American Express gift card online?
There can be various reasons why American Express gift card may not work online such as card not activated, wrong card details, insufficient balance, you are using the card for cash withdrawals or recurring payment, merchant doesn’t accept AMEX, etc.
Following can be the reasons why your American Express gift card is not working online:
- You have not activated the card
- Purchase amount is greater than the funds available
- You are using the card to withdraw Cash
- You are using the card for recurring bill payments
- You are using the card for reservations and deposits
- Incorrect billing information
- You are trying to make an International Purchase
- There might a waiting Period on Your Card
- Merchant do not support the card
For more details on why AMEX gift card isn’t working, read our dedicated post: (9 Reasons) American Express Gift Card Not Working (Online)
What online stores take American Express gift cards?
You can use your American Express Gift Card virtually anywhere American Express Cards are accepted within the United States and District of Columbia, except the Gift Card may not be used for recurring billing or at ATMs.
You can use your American Express Gift Card with any United States-based online, phone, or mail-order merchants wherever American Express Cards are accepted. Please remember, you will only be able to shop with merchants in the United States and District of Columbia.
The best way to find out which merchant accepts American Express gift card is to simply go to the checkout process on the merchant’s website.
You also have a look at the stores that accept Amex gift cards.
So, that’s all for now folks. I hope after having a glimpse at this you post, you were able to know how to use American Express gift card online and where the card will work and where it will not.
For more such post, visit our gift card section or simply follow a few related posts below.